Managing RamAlert Notifications

Creation date: 8/19/2026 10:38 AM    Updated: 8/19/2026 3:12 PM   ramalert safety text updates
RamAlert is a service that provides Bluefield University students, staff, faculty, and family members with important updates on campus events and operations. This Knowledgebase article will provide step-by-step instructions on setting up and modifying your RamAlert registration.

Enrolling Through Text Message

Text enrollment is available for students. To enroll a parent's or guardian's phone number, see the Enroll a Parent's, Guardian's, or Secondary Phone Number section.

  • Text #BluefieldRams to 22300

A screenshot of a SMS text chain.

  • Click the provided link.

A screenshot of a SMS text chain.

  • Fill in any missing contact information.
    • Phone 1 and Email 1 should belong to the student.
    • Phone 2 and Email 2 are optional and may belong to a parent or guardian.
    • Verify that Receive text messages is checked.

A screenshot of a contact information form in a web browser.

  • Tap Save.
  • Verify your email address(es) using the link(s) emailed to you by One Call Now.

A screenshot of an email with a verification link. A screenshot of an email verification confirmation in a web browser.

  • If you entered a second phone number, verify that number by replying NOTIFY to the text from One Call Now.

A screenshot of a SMS text chain.

Enroll with the Online Portal


A screenshot of the One Call Now Self-Update Portal sign in screen.

  • Enter the student's name, phone number, and email address. Create a password. Verify Receive Text Message and I accept the Terms of Use are checked. Click Save.
    • If you already enrolled with text, input the phone number you texted from, as well as the address you entered for Email 1 at the enrollment completion link texted to you.

A screenshot of the One Call Now Self-Update Portal sign up form.

If you have already enrolled through text, you may be able to skip to the next step in the browser.
  • Verify your email address using the link emailed to you by One Call Now.

A screenshot of an email with a verification link. A screenshot of an email verification confirmation in a web browser.

  • Verify your phone number by replying NOTIFY to the text from One Call Now.

A screenshot of a SMS text chain.

  • Back in your web browser, enter the verified email address and the password you created. Click Sign In.

A screenshot of the One Call Now Self-Update Portal sign in screen.

If you receive the message, No organizations are associated with the email address you verified, complete each step. If not, skip to entering the invitation code.
  • Next to Looking for other groups to join, click Search.

A screenshot of the Self-Update Portal by One Call Now.

  • Enter the organization (Bluefield University), city (Bluefield), state (VA), and/or ZIP (24605). Click Search.

A screenshot of the One Call Now Self-Update Portal organization search form.

  • Next to Bluefield University, click Join.

A screenshot of the One Call Now Self-Update Portal with the option to join the Bluefield University organization.

  • Enter the invitation code, 7267 (RAMS). Click Join.

A screenshot of the One Call Now Self-Update Portal prompting the user for an invitation code.

If you receive the message You are not yet a member of this group, complete the next step.
  • Under Verified Connections, click Add to Group for each phone number and email address.
    • Ensure the Sequence Order is set to 1 for the student's contact information.
    • Verify Receive Texts is checked.

A screenshot of the Self-Update Portal by One Call Now.

Enroll in Dorm-Specific or Class-Specific Alerts


A screenshot of the One Call Now Self-Update Portal sign in screen.

  • Under Subgroup Subscriptions, check the subgroup(s) relevant to you.
    • Subgroups may be available for commuters, each residence hall, and each commencement ceremony.

A screenshot of the Self-Update Portal by One Call Now.

  • Click Save.


Enrolling a Parent's, Guardian's, or Secondary Phone Number.


A screenshot of the One Call Now Self-Update Portal sign in screen.

  • Under Want to add additional phone number or email addresses, click Add.

A screenshot of the Self-Update Portal by One Call Now.

  • Under Add contact information for, verify Phone is selected. Enter the phone number.

A screenshot of the One Call Now Self-Update Portal prompting the user to add a phone number.

  • Click Call Me.

A screenshot of the One Call Now Self-Update Portal verifying a phone number.

  • Answer the call from One Call Now. Press 1 to verify the number, then end the call.

A screenshot of receiving a call. A screenshot of using the keypad during a call.

  • Verify Receive Text Messages, and I agree to One Call Now's Terms of Use. Ensure the sequence order number is 2 or higher. Click Save 

A screenshot of the One Call Now Self-Update Portal prompting the user to add a phone number.

Enrolling a Parent's, Guardian's, or Secondary Email Address


A screenshot of the One Call Now Self-Update Portal sign in screen.

  • Under Want to add additional phone numbers or email addresses, click Add.

A screenshot of the Self-Update Portal by One Call Now.

  • Under Add contact information for, select Email. Enter the email address.

A screenshot of the One Call Now Self-Update Portal prompting the user to add an email address.

  • Click Verify.

A screenshot of the One Call Now Self-Update Portal verifying an email address.

  • Verify the email address using the link emailed to you by One Call Now.

A screenshot of an email with a verification link. A screenshot of an email verification confirmation in a web browser.

  • Click Save.

A screenshot of the One Call Now Self-Update Portal prompting the user to add an email address.